Winter Storm / Make-up Policy
As the weather gets colder, winter storms may affect the club hours. To find out if the club is closed or closing early check this page, our Facebook page or call us at 207 775 6128. In many cases we follow what the Maine Mall does for opening and closings due to the poor weather. If the club is closed for poor weather our Tennis Contract holders and Junior programs will be allocated a make-up dates at the end of the season or session.
All clinics and tennis programs will be required to pay for the session within the first week.
Adult Make-up policy:
Students who miss clinics for medial emergencies or serious injury will be granted club credit for future clinics. A doctors note maybe required. Students who miss clinics/classes due to other activities will not be granted a make-up. If you sign up for a clinic and don’t alert us within 24 hours of the clinic you are responsible for the cost. Each clinic has a limited number of spots based on instructor-to-student ratios to ensure quality training, by missing a class you are taking an active spot away from another student.
Junior Make-up policy:
Students who miss clinics for medial emergencies or serious injury will be granted credit toward their account for future clinics, Apex holiday camps or summer camps- these must be approved in advance by the Director of Tennis. A doctors note maybe required.
Students who miss clinics/classes due to other activities including doctors appointments will not be granted a make-up. In order to keep the quality instruction each junior clinic has a limited number of spots based on instructor-to-student ratios to ensure this quality training. Approvals for class make-ups must be approved prior to the start of the class and approvals must be provided by the Director of Tennis to ensure there is space to accommodate the student. Make-ups are more of a courtesy offered, however, please remember that they are based on availability and are not guaranteed. Any approved make-up days need to be completed within the clinic session and will not carry over to the next session.
On days that the club is closed and clinics are cancelled by the club, students will be granted a club credit for the following session or toward one of the Apex tennis camps or holiday camps.