Privacy Policy

Effective Date: 11/1/2024

At Apex Racket and Fitness Center (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility or website (https://apexracketandfitness.com/), or otherwise engage with us.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

We may collect the following types of information:

1. Personal Information:

  • Name, email address, phone number, mailing address.
  • Payment information for transactions (processed securely by third-party payment systems).
  • Date of birth and emergency contact information if required for participation.

2. Usage Information:

  • IP address, browser type, and device information when accessing our website.
  • Information about your interactions with our website or services.

3. Membership Information:

  • Details related to your membership, including activity and attendance history, liability waiver document.

4. Health Information (Optional):

  • Any health or fitness-related details provided voluntarily for program customization.
How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services.
  • Communicate with you about memberships, services, events, and promotions.
  • Process transactions and payments.
  • Ensure safety and compliance with policies.
  • Personalize your experience based on preferences.
Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:

1. Service Providers:

We use a third-party vendor for our Customer Relationship Management (CRM) system to manage memberships, bookings, and communications. These providers are required to handle your data securely and only for the purposes we specify.

2. Legal Compliance:

If required by law, we may disclose your information to comply with legal obligations or protect our rights, safety, or property.

3. Business Transfers:

In the event of a merger, sale, or transfer of assets, your information may be part of the transferred assets.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies

Our website and App may use cookies and similar tracking technologies to improve user experience, analyze traffic, and support marketing efforts. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request details about the data we hold about you.

To exercise these rights, please contact us using the information below.

Children’s Privacy

We do collect information on children for the purposes of our business as a teaching location for Sports and will not collect this information without parental consent.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Apex Racket and Fitness Center
2445 Congress Street
Portland Maine 04102
207-775-6128
info@apexracketandfitness.com